Journal

Notes from a web product engineer

How a website lead gets into Bitrix24

I break down three working ways to send a lead from a website to Bitrix24: CRM form, open channel widget, and webhook from your own backend. I explain why you should test the chain with a test lead and save the source with UTM. For my Next.js site, a webhook is more appropriate than a heavy widget that slows down the page.

Robots and business processes in Bitrix24: where automation helps and where it hinders

A trigger catches a client's action, a robot performs one step at a stage, a business process handles internal approval. We explore where automation in Bitrix24 really helps and where a zoo of robots only scares the team.

Bitrix24 Cloud or Box: What to Choose for Small Business

I explain how the cloud version of Bitrix24 differs from the box version, when a small sales department has enough cloud, and when a box is really needed. Without intimidation and unnecessary expenses.

A cabinet without a department for every screen

Roles, statuses, and a queue. The width of the product does not have to match a headcount.

How I take a web product to production

Frame, build, launch. No borrowed numbers and no separate department for every screen.

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Notes from a web product engineer

How a website lead gets into Bitrix24

Robots and business processes in Bitrix24: where automation helps and where it hinders

Bitrix24 Cloud or Box: What to Choose for Small Business

A cabinet without a department for every screen

How I take a web product to production

Tell me the task

Notes from a web product engineer

How a website lead gets into Bitrix24

Robots and business processes in Bitrix24: where automation helps and where it hinders

Bitrix24 Cloud or Box: What to Choose for Small Business

A cabinet without a department for every screen

How I take a web product to production